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We enhance individual beauty with state-of-the-art technologies and personalized service. Our professional team is ready to provide the greatest service you’ve ever had.
Discover the new vision of beauty
THE CONCEPT
You are unique.
And so is your skin, just like your fingerprints.
The story of your life, whether biological or emotional, can be read on your skin. It is a faithful mirror of everything that happens in your life. myBlend by Dr. Olivier Courtin provides guests with the most effective, ethical and respectful solution to achieving well-being and visibly transformed skin!
THE GREEN PACKAGING
Luxury today is no longer about appearance, it’s about respect. In shades of white and greige, myBlend products are housed in glass with pure aluminum caps, which makes them easily recyclable. Less than 4% of the Derma range uses plastic. Its boxes are made of recycled and recyclable raw cardboard and presented without cellophane wrapping. Included with essential skincare products, mini Gua Sha in rose quartz also serve as spatulas.
THE RESEARCH
Dr. Olivier Courtin, convinced that our environment and lifestyle are the leading factors in the ageing of our skin and that our body contains its own regenerative capacities, decided to create a new tailor-made beauty brand.
He began by recruiting a team of specialists to design a new comprehensive beauty ritual, and skincare formulas and treatments with maximum effectiveness. Dermatologists with expertise in communication between the skin and nerve cells, laser therapy specialists, a dermo-nutritionist, a facialist, and cosmetics professionals, agreed not to choose between key molecules and natural super-ingredients, but instead to source excellence in every domain and incorporate the highest concentrations tolerated by the skin into each formula. Together, they invented myBlend cosmetics for a new high-end, personalized, authentic and responsible beauty.
myBlend Facial
The efficacy of myBlend spa treatments comes from the perfect combination of highly concentrated formulas, deep modeling and advanced technologies in a skin-centred approach that offers "Beauty, Well-Being, Innovation". An ideal balance of complementary expertise to go beyond traditional cosmetics, ensuring exceptional results on the skin and restorative well-being.
Our energizing and harmonizing techniques developed with manual therapist expert Chantal Lehmann - an expert in manual lifting - associated with the power of LED energies, temperature variations and microcurrents, deeply stimulate the skin's natural mechanisms, leading to its own regeneration.
*Prices listed as Weekday - Monday to Thursday (WD) and Weekend - Friday to Sunday & Holidays (WE) rates.
myBlend Advanced Technology Facial Treatments
From $220 WE
Minimal time for maximum efficacy.
This tailor-made 30 minute treatment is designed for those who want visible results in as little time as possible. Customize your experience with your choice of our advanced technology - myBlend Cell Synergy Machine or age-defying LED Mask - along with our expert manual techniques. Your treatment will be tailored to your skin's condition.
(30-min)
From $320 WE
Wellbeing and efficiency.
This ultimate anti-aging treatment deeply activates your skin by combining highly concentrated formulas with deep face remodeling, and cutting-edge technologies selected especially for you. The use of our superior age-defying LED mask will increase the production of collagen and elastin. An hour of ultimate wellbeing, combined with targeted effectiveness, provide an immediate and visible transformation of your skin.
(60-min)
From $420 WE
The ultimate facial experience.
This expert treatment is the quintessence of the myBlend philosophy and the promise of spectacular skin results. And to deeply target your specific skin concerns, the formulas, modeling and technology are selected specifically for you. This luxurious facial treatment centers on an ultimate experience of wellbeing combining a session with our LED Mask, to seep your skin in the regenerating power of light, with a gentle rebalancing belly massage to promote relaxation and help you release tension.
(90-min)
myBlend Body
myBlend Body Treatments are inspired by manual techniques from around the world used to rebalance energies, promote relaxation and release tension.
*All myBlend Body Treatments are performed by Estheticians and are not RMT*
**myBlend Body Treatments are not available during pregnancy or while breastfeeding.**
myBlend Body Treatments
From $270 WE
The Energizing Body Treatment combines energizing touch and radiofrequency to stimulate cell regeneration, activate microcirculation and tone tissue. It wakes up the body, smooths the skin's texture, and provides firmness and radiance.
(60 min.)
From $270 WE
The Harmonizing Body Treatment offers a moment of extreme relaxation, alternating between different manual techniques to balance energy flow and relieve stress and areas of tension. The motions combine movements and vibrations to relax your entire body, creating the ultimate feeling of wellbeing.
(60 min.)
From$430 WE
The myBlend Signature Experience is an exceptional facial and body treatment for an all-new beauty journey. Our highly concentrated formulas, the power of our LED mask, and technology are combined with intense sculpting to achieve outstanding results for your face and body.
(90 min.)
$35 WE
Add-on to all myBlend Body Treatments
This gel-textured peel, with high-concentration blend of hydroxy acids (AHA/BHA), works effectively to exfoliate and regenerate the skin for a visible "new skin" effect. A professional face peel that reveals skins's true radiance and evens the complexion.
The HydraFacial
The HydraFacial™ resurfacing procedure thoroughly cares for your skin, providing cleansing, exfoliation, extractions and hydration, including the Vortex-Fusion® of antioxidants, peptides and hyaluronic acid. The HydraFacial™ is a non-invasive, non-surgical procedure that delivers instant results with no discomfort of downtime. For lasting benefits, a series of 4 or 8 is recommended.
*The HydraFacial™ is not available during pregnancy or while breastfeeding.
From$220 WE
This rejuvenating treatment includes a thorough cleansing, vacuum extractions and advance hydration. Ideal for skin health maintenance, this non-invasive treatment leaves your skin glowing, even-toned and supple. Also and excellent treatment for the décolleté, back or hands and can be added to any facial treatment.
(30 min.)
From$320 WE
In addition to The Booster facial, LED therapy is used to stimulate collagen production, kill bacteria and reduce fine lines and even skin tone. A customized mask by Clarins is applied and the DermaBuilder™ peptide complex is infused directly into the deeper layers of the skin to further enhance the anti-aging benefits.
(60 min.)
From$420 WE
The perfect powerhouse of a customized Clarins treatment combined with the HydraFacial™. This powerful treatment includes a personalized skin consultation, a customized Clarins product regimen and the Essential HydraFacial™ for maximum results.
(90 min.)
Clarins Treatments
A 100% manual professional method, a complete treatment menu.
A PIONEER IN NATURAL BEAUTY
Our personalized treatments are a subtle blend of incredibly effective, plant-enriched formulas combined with the Clarins touch, and draw upon the brand's 65 years of spa experience. An unrivaled sensorial experience, for visible results.
THE METHOD
An exclusive, unique method that is 100% manual and constantly being improved upon. Clarins Treatments involve very precise movements based on scientific knowledge of the anatomy of the face and body. Through a constant dialogue with women and men across the world, Clarins has gained its unique experience, enabling us to constantly update treatment techniques. For over 65 years, this exceptional expertise has been accompanied by exceptional products.
CLARINSPRO
Unique professional formulas specially developed for the expert hands of Beauty Therapists. A new generation of ClarinsPRO professional products has been formulated by our Laboratories and benefits from the very latest progress made by Clarins Research. Our high performance formulas deliver optimal effectiveness and results to ensure a more personalized treatment.
More than 150 high-performance formulas based on plants and essential oils and developed by our laboratories.
Clarins skincare is the result of several years of research and technical innovation combined with carful analysis of comments an dopinions from our clients. They deliver the ideal beauty solution to all types of beauty concerns and ensure immediate and long-lasing results
Clarins Treatments
From$260 WE
Clarins has developed new techniques that come from 65 years of knowledge of the skin. At the heart of the treatment is an exclusive facial massage which lifts, reshapes, firms and relaxes. A massage that sculpts the contours of the face, giving immediately visible rejuvenating results. Tests prove it!
Suggested enhancement: Anti-Aging Luminous Eyes
(60 min.)
From$260 WE
Clarins takes care of women’s essential beauty and has created tailor-made treatments that deliver optimal, immediate and long-lasting effective benefits.
Suggested enhancement: Relaxing Mud Wrap
(60 min.)
From$260 WE
A truly holistic facial experience that is 100% Organic and 100% Vegan. This botanical deep cleansing facial will be customized for optimal results, incorporating ingredients such as coconut water, goji berry and fig extract. The use of organic and natural whole plant ingredients will awaken your younger side.
Suggested enhancement: Rise and Shine
(60 min.)
Clarins Signature Body
Clarins Signature Body Treatments
From$240 WE
An intense toning and relaxing body scrub, this 100% natural exfoliating treatment contains plant essential oils, leaving skin feeling ultra-soft and luxuriously smooth.
Suggested enhancement: Back, Neck and Shoulder Massage
(45 min.)
From$260 WE
The draining and firming benefits of this treatment help you achieve refined body contours where you want them. This treatment targets both skin density and elasticity – two factors that impact skin aging. This treatment is also highly firming, helping to boost skin tone while promoting smooth, supple skin.
**Please Note: This is not a deep tissue treatment**
Suggested enhancement: Every Age Expert Facial
(60 min.)
From$420 WE
Whether you are recovering from extensive travel or a hectic lifestyle, this ritual will revive you from head to toe. The treatment begins with a back exfoliation followed by a deeply relaxing hot stone back massage. You will then enjoy a neck, shoulder and scalp massage to reduce tension and promote relaxation. A nourishing facial massage will re-energize the skin and leave you refreshed and revitalized. The treatment will be completed with a foot massage and an application of stimulating leg emulsion to promote circulation and reduce water retention.
Suggested enhancement: Anti-Aging Luminous Eyes
(90 min.)
From$260 WE
Experience a uniquely revitalizing and relaxing treatment for the complete body. Begin with a 30 minute exfoliation to smooth and refresh your skin, followed by a 30 minute relaxing full body massage to bring you calm and tranquility.
Suggested enhancement: The Classic Pedicure
(60 min.)
From$260 WE
This wrap will make your skin more supple and radiant by providing it with a boost of vitamins and minerals. While wrapped in a mineral-rich, plant-based mud, you will enjoy the benefits of gentle detoxification while relaxing with a therapeutic scalp and foot massage.
Suggested enhancement: Revitalizing Body Scrub
(60 min.)
Brow, Nose or Ear Waxing- Anti-inflammatory Eye Treatment- 15 minute Power Nap
$25 WE
*Add-on to Clarins Relaxing Mud Wrap
Enjoy a pure, melting, sensorial mud facemask! Allow your skin
to recharge its energy, boost its vitality and relax its features.
Rich in minerals and other essential nutrients such as Vitamin E
and Ginkgo Biloba, this mask will improve skin tightness and
remove all toxins, while keeping your skin healthy and radiant.
Massage Therapy
Clarins Wellness Treatments
60min From$260 WE
90min From$325 WD
90min From$350 WE
A consultation with your therapist will determine the appropriate pressure and desired results, for a tailor-made treatment designed for your individual needs. Your choice of our finest grade aromatherapy oil blends will be used in this supremely relaxing and highly personalized massage experience.
Suggested enhancement: myBlend Advanced Technology Facial
( 60 or 90 min.)
60min From$270 WE
90min From$335 WD
90min From$360 WE
A deep massage designed to ease severe tension in the muscles and bring relief to an active body.
Suggested enhancement: Tonic Sweet & Salty
(60 or 90 min.)
60min From$260 WE
90min From$325 WD
90min From $350 WE
A thorough body massage using heated basalt lava stones reduces stress and soothes aching muscles, bringing about a state of deep relaxation.
Suggested enhancement: Paraffin Hand or Foot Treatment
(60 or 90 min.)
60min From$260 WE
90min From$325 WD
90min From$350 WE
A sweet massage that alternates manual movements and hot polished stones to promote complete and utter relaxation. This truly soothing experience uses a body butter texture that blends gently into the skin to eliminate tension and prolong the feeling of wellbeing.
Suggested enhancement: Revitalizing Body Scrub
(60 or 90 min.)
From$350 WE
Our signature treatment will entice all of your senses. You will be welcomed with a warming foot ritual to refresh your soles with an exfoliation made from essential oils of rosemary, rosewood and mint blended with salt and sugar. You will then be introduced to a selection of the finest aromatherapy oils, which will be used in performing a relaxing, full-body massage. The oils are enriched with hazelnut oil rich in vitamin E to provide your skin with nutritive benefits. This experience will leave you completely relaxed, as though you were floating on a cloud.
Suggested enhancement: File & Polish
(90 min.)
Massages From Around the World - Discover ancient massage techniques from around the world performed by our expert therapists. To create your custom experience, please select one from the following:
Shiatsu: A traditional Japanese massage technique based on the theory of energy where manual pressure is applied to specific points on the body to relieve tension and pain. Shiatsu is ideal to prevent Tension Headaches, Sciatic Nerve Syndrome and other common muscular tension in the body. This treatment is highly recommended for gym lovers and athletes, does not require oil or lotion and is performed while in sports clothing.
(60 or 90 min.)
During this treatment the body is compressed, pulled and stretched, while combined with deep static and rhythmic pressures. Traditional Thai Massage, often referred to as “passive yoga”, does not require oil or lotion. To experience this treatment, please wear warm, loose-fitting clothing. Thai Massage is performed on a firm mattress on the floor of your treatment room.
A Japanese healing technique based on the principle that the therapist is able to channel energy into the guest by means of touch. This energy touch activates the natural healing processes of the body and restores physical and emotional well-being.
A hands-on manual therapy which eliminates muscular restriction and promotes the release of nervous tension. Highly effective in treating stress, headaches, teeth grinding/TMJ, migraines, post-pregnancy pelvic discomfort and muscular imbalances. Unlike a massage treatment which presses and moves tissue, craniosacral therapy requires holding a body part in stillness for extended periods of time. Contraindications include concussion/whiplash in the last 6 months, diagnosed brain tumor and a heart pacer. No oils are used during this treatment.
This treatment involves the application of pressure to the hands, feet and ears with specific thumb, finger and hand techniques. It is based on a system of zones and reflex areas that purportedly reflect an image of the body on the feet, hands and ears with the premise that such work affects a physical change to the body.
This massage is a traditional Polynesian technique focused on energy flow. Hawaiian belief is that Lomi Lomi helps to release blockages in the body giving energy new direction. Lomi Lomi is very relaxing and promotes emotional, mental, spiritual and physical healing.
This unique experience features a Swedish Massage with elements of Thai Massage, Shiatsu and Reflexology.
Any of the Massages From Around the World
60min From$235 WD
60min From$260 WE
90min From$325 WD
90min From$350 WE
Pampering for Mother-To-Be
60min From$260 WE
90min From$325 WD
90min From$350 WE
Enjoy all the benefits of a relaxing, full-body massage. This luxurious treatment uses advanced massage techniques and a nourishing oil, for a feeling of comfort and well-being.
Suggested enhancement: Classic Manicure
(60 or 90 min.)
Couples Treatments - Our luxurious “Cloud 9” treatment suites offer total privacy and opulent relaxation. These experiences are popular with partners, mothers and daughters and friends looking for a secluded spa experience. *For all couples massage therapy, kindly call the Spa at 416-572-8000*
From$795WE
Experience side-by-side treatments in your own private suite. This signature treatment has been designed to entice all of your senses. You are welcomed with a warming foot ritual that refreshes your soles with an exfoliation made from the essential oils of rosemary, rosewood and mint blended with salt and sugar. You will be introduced to a selection of the finest aromatherapy oils, which will be used in performing a relaxing, full-body massage. It’s the perfect way to reconnect by taking some well-deserved time-out, together. Enjoy 30 minutes of relaxation after the treatment in our luxurious couples treatment suite and refresh with a glass of bubbly.
Suggested enhancement: Revitalizing Body Scrub
(120 min.)
60min From$545 WE
90min From$675 WD
90min From$725 WE
Personalized Couples Massage
With the personalized attention of his or her own therapist, each guest can select their preferred massage, to be performed in tandem in our luxurious couples treatment suite.
Suggested enhancement: Personalized Couples Facial
(60 or 90 min.)
From$1150 WE
- Skin Solution Expert Facial
- Swedish / Aromatherapy Massage
- Classic Pedicure
In your private suite, experience our Swedish Massage and Skin Solution Expert Facial, followed by our Classic Pedicure.* Enjoy our truly customized retreat for two.
*Pedicure performed in our Champagne Nail Bar.
(180 min.)
Clarins Men's Therapy
Clarins Men's Therapies
From$260 WE
Fight fatigue and firm up! A complete treatment for men’s skin affected by external factors and irritation from shaving. It purifies, moisturizes, reduces the look of wrinkles and dark circles and truly energizes the skin. At the end of the treatment, a massage of the scalp, neck and shoulders brings an instant feeling of wellbeing.
Suggested enhancement: Swedish / Aromatherapy Massage
(60 min.)
From$495 WE
A revitalizing treatment designed with the beer-lover in mind. This service includes a “Man-E-Cure,” a personalized facial and a full-body massage. Post-treatment, enjoy chilled bottles of Mill St. Organic Lager as you relax in our Gentlemen’s Lounge. This treatment will have you feeling refreshed and in good spirits!
(150 min.)
From$75 WE
Smooth away the rough edges of an active lifestyle with this invigorating treatment that leaves your hands looking naturally refined.
(30 min.)
From$110 WE
Feet really get a workout and this treatment provides a soothing, relaxing experience that will keep yours healthy and handsome.
(60 min.)
From$260 WE
Short on time but need to look your best? Choose from our express men’s maintenance services and get back to your desk looking fresh and fantastic in one hour. Choose one from each group below for a total of three express treatments.
Group A
- Express Cleansing Facial
- Back, Neck & Shoulder Massage
- Sports Manicure
Group B
- P Soothing Scalp Massage
- P Therapeutic Foot Massage
- P Man-E-Cure Nail Buff and File
Group C
- Brow, Nose or Ear Waxing
- Anti-inflammatory Eye Treatment
- 15 minute Power Nap
(60 min.)
Clarins Wellness
From$260 WE
This facial calms the mind and helps to rebalance the skin. Offering a complete digital detox, it synergistically combines guided breathing exercises, a deeply relaxing Ayuroma Touch massage and essential oils to disconnect you from the stress and strains of the outside world.
Suggested enhancement: Hot Stone Massage
(60 min.)
From$430 WE
This personalized journey begins with a refreshing foot treatment, followed by a complete body scrub to enhance the unique sensation of well-being. Enjoy a soothing application of hydrating cream and a relaxing neck, shoulder and scalp massage while your feet are enveloped in deeply moisturizing warm paraffin. You will be cocooned in a soft blanket while enjoying a nourishing, energizing facial treatment. Utter bliss!
Suggested enhancement: Personal Training Session
(120 min.)
From$260 WE
Boost your mental and physical energy with this uplifting body and face treatment. This treatment will strengthen your immune system, increase your blood circulation and leave you with a radiant glow.
Suggested enhancement: Anti-Aging Luminous Eyes
(60-min)
From$260 WE
Experience the ultimate stress-releasing treatment where you will feel completely regenerated from head to toe. This body and face treatment will reduce stress, promote relaxation and help you to sleep better and longer.
Suggested enhancement: Age-Defying Signature Manicure
(60 min.)
Enhancements
Upgrade your treatments by choosing one or more of our specially created service enhancements. Enhancements are available as incorporated additions to facials and body treatments without requiring additional time.
*No additional time required!
Dry skin brushing is a powerful detoxification aid that stimulates your lymphatic system and helps to release toxins. May be added to any massage.
Combine the sublime benefits of a lifting and smoothing body butter with aromatherapy oil for rich melting hydration to refine skin texture, soften and restore suppleness. May be added to any massage.
Combining hot stone movements with a full body massage, the basalt hot stones reduce stress and promote deep relaxation, encouraging blood flow throughout the body. May be added to any massage.
Yoga Balm with pure plant extracts will help to detoxify, promote new cell growth and reduce joint & muscle inflammation, as well as elevate mood. May be added to any massage.
Warming Arnica and Ginger infused oil is massaged deep into the spinal muscles to reduce tightness and help alleviate pain. May be added to any massage.
Enhance your massage with a deeper muscle treatment using Percussive Therapy. The scientifically-calibrated device will
target key trigger points to help decrease tension or soreness,
increase flexibility and improve range of motion, while putting the body into a state of relaxation.
May be added to any massage.
Experience deep, warm moisture for hard working hands or feet. This mask alleviates be added to any massage.
Paraffin wax has many health benefits and is known to relax muscles, increase blood flow, relieve joint stiffness and reduce pain. May be added to any treatment.
Our exclusive hydro gel mask improves the condition of the delicate skin around your eyes. Instantly treat puffiness and dark circles, while reducing fine lines and wrinkles.
May be added to any facial. fine lines and rough skin, aids in cleansing acne and fades hyperpigmentation. May be added to any facial.
The lightweight but concentrated formula of Moroccan Oil is infused with antioxidant-rich argan oil, lavender and geranium essential oils to nourish and soothe the skin. May be added to any facial or massage.
Discovery Enhancements
The following selection of discovery treatments has been created
to enhance our facials and body treatments for a truly unique
experience. These enhancements do require additional time as
noted.
Discovery Enhancements
$115 WE
This tailor-made upper body massage targets tension points and provides instant relief.
(30 min.)
$115 WE
The ultimate glow-getter! Clarins’ tantalizing body polisher combines essential oils of rosemary, rosewood and mint with sugar and salt for a luxurious experience that smoothes away dead cells to reveal glowing skin.
(30 min.)
$55 WE
This deeply relaxing massage provides an ideal enhancement
to any treatment and is the perfect antidote to stress.
(15 min.)
$55 WE
Relieve stress with a therapeutic treatment that stimulates key
pressure points for all-over relaxation.
(15 min)
$55 WE
A welcoming ritual to cleanse and exfoliate your feet – and the perfect prelude to any spa treatment. Includes a relaxing massage to increase energy levels and release tension.
(15 min.)
$115 WE
This highly concentrated vitamin treatment helps reveal a healthy, glowing complexion. Followed by a nourishing massage, this treatment will restore the skin’s natural energy and vitality. The perfect addition to any body treatment.
(30 min.)
$55 WE
Enhance your facial with a complete eye contour treatment to decongest, smooth, moisturize and diminish fine lines and wrinkles.
$55 WE
The power of LED energies, temperature variations, and
microcurrents deeply stimulate the skin’s natural mechanisms,
leading to its own regeneration.
(15 min.)
Champagne Nail Bar
Experience the highest level of hand and foot care in Toronto provided by our expert technicians. Choose from our selection of treatments to leave you perfectly polished. Add a glass of bubbly to enhance your experience.
$55 WE
(20 min.)
$95 WE
(45 min.)
$120 WE
Enjoy a harmonizing soak, relaxing application of hydrating cream, cuticle clean-up, nail shaping and expertly applied polish.
(60 min.)
$105 WE
This rejuvenating treatment leaves hands soft and beautiful and feeling wonderful. It includes detailed cuticle work, an exfoliator, a soothing massage and a warming mask and paraffin treatment.
(60 min.)
$140 WE
A complete treatment using precision tools to reveal beautiful, lighter-feeling feet.
(75 min.)
$70 WE
(30 min.)
$105 WE
(45 min.)
$130 WE
The original Power Polish which provides you with extended wear of superior colour and shine with no dry time. Improve your nails and remain perfectly polished for any occasion. Please book extra time for Shellac removal.P Additional fee will apply.
( 60 min.)
$135 WD
Our signature treatment includes a classic manicure with a relaxing hand and arm hot stone massage and hydrating paraffin mask. Included in this lavish treatment is a glass of champagne.
(60 min.)
$155 WE
A decadent and results-oriented treatment combining our Precision Pedicure with luxury and of course a glass of champagne to sip while being truly pampered.
(75 min.)
Packages
Half-Day Retreat
From$$565 WE
The Revitalizing Body Scrub
Figure Shaper
Organic Flora Facial
(2 hrs 30 min.)
From$545 WE
Tonic Sweet and Salty
Skin Solution Expert Facial
Signature Manicure
(2 hrs 45 min.)
From$705 WE
Relaxing Mud Wrap
Swedish / Aromatherapy Massage
Every Age Expert Facial
(3 hrs)
Full-Day Retreat
From$1075 WE
Relaxing Mud Wrap
Rebalancing Massage
myBlend Expert Touch Facial
myBlend Thermo-Eye Treatment
Classic Manicure
Classic Pedicure
(5 hrs 30 min.)
Personal Training
Our expert team of personal coaches specialize in one on one personal training whether you are completely new to training or an experienced athlete, our diverse team of qualified professionals will develop a program specific to your needs and help you work towards your goals.
Spa Etiquette
In order that we may serve you better, we ask that all guests review and observe our spa etiquette guidelines.
Spa services are available to guests 18 years and older. Nail services are available to guests of any age.
Please reserve appointments at least three weeks prior to arrival so that we may meet your scheduling requests. If you are a mom-to-be or have health concerns, please let us know so we may consult with you on spa services that are recommended during this time. Access to the Spa facilities is complimentary with a one-hour or longer spa service, as well as for hotel guests.
Please arrive 30 minutes prior to your appointment to begin the relaxation experience. Arriving late will limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed. In order to comply with the College of Massage Therapists of Ontario, all Registered Massage Therapists (RMTs) must have guests complete Health History Forms before their treatment commences. Arriving on time ensures you will have sufficient time to complete your form and enjoy the full duration of your treatment. The completion of these forms also ensures your RMT is better equipped to treat you and your specific conditions. **Please Note: We do require your completed form and signature in order to provide an Insurance Receipt from your Registered Massage Therapist.**
Please do not bring valuables to the spa. The spa and hotel are not responsible for lost or stolen articles. Before departing the Spa, please ensure that you have collected all personal items from your locker or the pockets of your bathrobe.
Treatments are reserved especially for you. We kindly request a 24-hour notice for cancellation or rescheduling to avoid a full service charge. Group reservations are subject to contracted agreement.
In an effort to make your spa experience as seamless as possible, an 18 percent gratuity will be added to your services and packages. This is at your discretion and may be adjusted with our Spa Concierge should you prefer.
We offer guests an opportunity to escape to a relaxing atmosphere. We therefore ask that guests enjoy quiet conversation only and refrain from using cell phones. The spa and pool are smoke-free environments. For complete privacy, please avoid using cameras in the spa.